• Terms & Conditions

Welcome to Royal Truckings. By accessing or using our website and services, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By using this website, you acknowledge that you have read, understood, and agreed to comply with these Terms and Conditions. If you do not agree, please do not use our website or services.

2. Services

Royal Truckings provides trucking-related services including but not limited to dispatch services, lease-on programs, CDL support, and logistics solutions. We reserve the right to modify or discontinue any service at any time without prior notice.

3. User Responsibilities

Users agree to provide accurate and complete information when applying for or using our services. Any misuse, false information, or fraudulent activity may result in termination of services.

4. Payments and Fees

All payments related to services must be made as agreed upon during onboarding or service agreement. Fees are non-refundable unless otherwise stated in a written agreement.

5. Limitation of Liability

Royal Truckings is not responsible for any direct or indirect losses, delays, or damages arising from the use of our services, including third-party carrier issues or market conditions.

6. Third-Party Services

We may work with or recommend third-party services. We are not responsible for the performance, policies, or actions of any third-party providers.

7. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Continued use of the website after changes means you accept the updated terms.

8. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with applicable laws relevant to our business operations.

9. Contact Us

If you have any questions about these Terms and Conditions, you can contact us through our website contact form or provided communication channels.

  • Privacy Policy

At Royal Truckings, we value your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

  • Personal details such as name, email address, phone number, and company information
  • Business details provided during service registration or applications
  • Any information you voluntarily submit through contact forms or applications
2. How We Use Your Information

We use your information for the following purposes:

  • To provide and manage our trucking and dispatch services
  • To communicate with you regarding inquiries, services, or updates
  • To improve our website, services, and customer experience
  • To process applications for lease-on programs or other services
3. Information Protection

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share information with trusted partners or service providers who assist in operating our business, under strict confidentiality agreements.

5. Cookies

Our website may use cookies to improve user experience and analyze website traffic. You can choose to disable cookies through your browser settings if you prefer.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

7. Your Rights

You have the right to request access, correction, or deletion of your personal data, subject to legal or operational requirements.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions regarding this Privacy Policy, please contact us through our website contact form or provided communication channels.

  • Refund & Cancellation Policy

At Royal Truckings, we aim to provide transparent and reliable services. Please read our Refund & Cancellation Policy carefully before using our services.

1. Service Commitment

Once you enroll in any of our services such as dispatch services, lease-on programs, or consulting solutions, we begin processing and allocating resources immediately to ensure smooth service delivery.

2. Cancellation Policy
  • Users may request cancellation of services before the service process has officially started.
  • Once work has begun or services have been activated, cancellation requests may not be accepted.
  • Any cancellation request must be submitted through our official contact channels.
3. Refund Policy
  • Payments made for services are generally non-refundable once the service has started.
  • Refunds, if approved under special circumstances, will be processed based on internal review and eligibility.
  • Any processing fees or administrative charges may be deducted from the refundable amount.
4. Non-Refundable Situations

Refunds will not be issued in the following cases:

  • If the service has already been delivered or partially completed
  • If incorrect or incomplete information was provided by the user
  • If the user violates our terms and conditions
5. Service Delays

We are not responsible for delays caused by third-party carriers, market conditions, or external factors beyond our control. Such delays do not qualify for refunds.

6. Changes to Policy

Royal Truckings reserves the right to update or modify this Refund & Cancellation Policy at any time without prior notice. Continued use of our services indicates acceptance of the updated policy.

7. Contact Us

If you have any questions regarding refunds or cancellations, please contact us through our official website contact form or support channels.